Complete redesign for an online community to follow artists and live shows, upload media, and connect with other music fans.
Hemodynamics system for cath procedures
Designed for Change Healthcare
CASE STUDY
THE PROBLEM
20+ year old system that doesnt support modern day practices and is time consuming to maintain
THE SOLUTION
Redesign and rebuild a system that is scalable, modern, and directly responds to user needs
1. Understanding the existing technology
Because the system was so complex, and originally built 20 years ago, it is layered with decades of evolving functionality. I conducted extensive research, including reviewing legacy code, analyzing system architecture, and mapping intricate user workflows to fully grasp its technical and clinical depth. Engaged with physicians, technicians, nurses, and internal stakeholders to identify critical functionalities, pain points, and modernization opportunities
2. Map the current experience
Comprehensive workflow mapping across diverse user groups to deeply understand their jobs to be done, pain points, and key opportunities for innovation. Engaged with stakeholders through interviews, shadowing sessions, and data analysis to capture end-to-end processes, uncover inefficiencies, and identify critical unmet needs. Synthesized findings into actionable insights, driving the development of AI-powered solutions and intuitive UX improvements
3. Research
In-depth research engaging with existing and prospective customers as well as internal stakeholders to uncover critical insights. Conducted qualitative and quantitative analysis through user interviews, workflow assessments, and market trend evaluations, ensuring alignment with real-world clinical needs. Synthesized findings to identify key innovation opportunities, optimize product design, and enhance AI-driven decision support. Collaborated cross-functionally to translate research into actionable development strategies, driving next-generation solutions that improve patient outcomes
4. Solution discovery
Led a dynamic three-day solution discovery and ideation workshop with 14 cross-functional professionals from three different countries. Through structured brainstorming, rapid prototyping, and collaborative problem-solving, we identified key opportunities and developed actionable solutions aligned with current cardio-vascular trends. Facilitated high-impact discussions that leveraged diverse perspectives, ensuring alignment with business objectives while fostering a culture of creativity and technical excellence.
5. Prototyping and validation
Led the prototyping and validation of 19 innovative ideas, driving rapid iteration and data-driven decision-making in a fast-paced environment. Designed and executed structured experimentation frameworks to assess feasibility, technical viability, and market potential. Validated the concepts internally and externally to refine concepts through real-world testing, ensuring alignment with strategic goals and industry trends.
6. Front end design
Front-end design overhaul using a new design library, adapting it to meet complex clinical functionality requirements. Engineered an intuitive, high-performance UI by integrating user-centric design principles with real-time data visualization. Conducted rigorous iterative testing, gathering stakeholder and end-user feedback at every stage to refine usability, accessibility, and workflow efficiency
